This was quite a powerful exercise in which you used active listening to reflect on a delegate's problem/challenge whilst suspending the urge to resolve it.
You noticed how easy it is for the mentee (one of you in this instance) to depersonalise their statements using they, we, it... even you! But not I. When that happens, just ask but what about you?
Another favourite is to abstract (literally, pull away from) or generalise. Invite an example. Frequently, a real instance will put the generalisation in very different light.
No comments:
Post a Comment